| Job Responsibilities |
The Microsoft Dynamics 365/PLM Business Analyst is responsible for recommending, supporting, and assisting in providing application solutions using our Microsoft Dynamics D365 Finance and Operations and Bluestar PLM solution. The Business Analyst must understand and support business challenges and opportunities and works to lead the configuration and maintenance of value-added solutions to meet the overall business requirements of Bel Fuse and our Global Implementation.
Within this position, you will be involved in business analysis, software documentation activities, interacting with stakeholders, highlighting issues/risks on timely basis, and continuously improving development processes. You will work closely with a Global Support Team located in North America, Europe, India, and Asia.
- Analyzes multiple business process issues and improvements and provides solution recommendations to our Business Owners, Super Users, Subject Matter Experts, and the Global IT Support Team.
- Investigates problems within D365 modules, diagnose root causes, and resolve issues.
- Documents and assist users in defining Business Requirements, process maps, and use cases.
- Investigate Feature Requests, clarify objectives, understand software functionality, and recommend solutions using industry best practices.
- Develops user training materials and delivers end user training.
- Verify data integrity, functional integrity testing, and data maintenance.
- Fulfills Ad-hoc business reporting needs and assists with interpretation of data.
- Ensure business applications comply with relevant standards and regulations.
- Defines application problem by conferring with business owners and IT Peers, evaluating procedures and processes.
- Develops solution by preparing and evaluating alternative workflow solutions.
- Controls solution by establishing specifications & functional requirement documentation; coordinating enhancements or configurations with developers, solutions architects and/or technical specialists.
- Validates results by testing enhancements, configurations and workflows for customer acceptance and accuracy.
- Responsibility to train the end users on efficient use of the solution and provide 'tips and tricks'.
- Understand business requirements and implement new business processes via configuration changes or customizations
- Understand business pain points for continuous improvement of PLM processes.
- Work in collaboration with cross-functional business teams to provide solution to key stakeholders.
- Work on Data migration and data clean-up projects.
- Design security model and related roles and privileges.
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| Experience and Qualifications |
- 3+ years of functional knowledge in Microsoft Dynamics AX 2012 R2 or later, prefer D365
- Strong interpersonal skills with the ability to work effectively with a wide range of constituencies in a diverse community.
- Demonstrated ability to solve critical problems in a timely manner within a complex business system environment.
- Demonstrated facilitation skills with ability to communicate effectively.
- Knowledge in Microsoft D365 including the following focus areas -
o Manufacturing (MRP, Planning, Shipping, Receiving.)
o Customer service
o Quality
- Implementation/configuration/customization experience in a leading enterprise PLM system like Agile PLM or SAP PLM or Enovia or Windchill or Teamcenter, etc.
- Solid understanding of PLM Business processes with respect to manufacturing domain.
- Experience with Product Data architecture in PLM context.
- Experience with Engineering Change Management, Workflows, Document Control, Product Compliance, Product Quality Management.
- Must have worked on data mapping and migration from legacy systems to PLM system.
- Must have worked in an integration environment, i.e., PLM system integrated with an ERP system.
- Development experience using object-oriented languages like Java or C#. Knowledge of SQL and PLSQL is a plus.
- Knowledge of other Microsoft ISV’s preferred including -
o DSI ScanWorkX
o PDM Bluestar
o Total Quality Management
- Strong written and verbal communication skills.
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